In the increasingly developing context of e-commerce and logistics, the goods delivery process plays a key role, a reliable bridge to bring quality products (such as microbial products) to consumers. To ensure transparency, safety and efficiency in all transactions, clearly defining the responsibilities and rights of supply chain participants is essential. The summary below will outline in detail the core regulations on the Transporter (intermediaries) and the Transport Hirer (such as the sales unit https://chephamvisinh.vn/ and the customer), thereby clarifying the roles, obligations to be performed as well as the rights enjoyed by each party in the process of transporting property.

1. Carrier

Carriers are understood as intermediary shipping units that cooperate with https://chephamvisinh.vn/ to deliver products and goods to customers such as GHTK, Viettelpost…

Role: Responsible for transporting assets from point A to point B according to agreement.

Obligation:

  • Ensure complete, safe and on-time transportation of assets.
  • Deliver property to the person authorized to receive it.
  • Respond to shipping costs (unless otherwise agreed).
  • Buy civil liability insurance according to regulations.
  • Compensation for the lessee if property is lost or damaged (except for exemptions).

Authorities:

  • Check the authenticity of assets, bills of lading, shipping documents.
  • Refuse to transport property not in accordance with the contract.
  • Requires full and timely payment of fees.
  • Refuse to transport prohibited, dangerous or toxic assets if not declared.

2. Transport hirer

Role: The party who hands over the property to the carrier and pays the freight.

Obligation:

  • Pay all fees according to the agreed deadline and method.
  • Provides necessary information related to assets to ensure safe transportation.
  • Look after the property if agreed (but no compensation if damaged).
  • Provide complete sales invoices to buyers.

Authorities:

  • Requirements to transport assets to the right place, on time.
  • Receive assets directly or authorize others.
  • Liability for damages:
  • The carrier compensates the charterer if property is lost or damaged (except for exemptions).
  • The charterer compensates the carrier and third parties if dangerous or toxic assets are not packaged and guaranteed to be safe.
  • The carrier is not responsible for damage caused by force majeure (unless otherwise agreed or stipulated).

3. Regulations on exemption from liability for damages

In a transportation contract, the carrier (merchant providing logistics services) is not always responsible for absolute compensation. Understanding the exempted cases is necessary so that the parties clearly understand the limits of their liability, especially in unforeseen situations:

  • Damage due to the fault of the lessee or authorized person: Property lost or damaged due to improper packaging, declaration or incomplete necessary information due to the fault of the lessee.
  • Damage due to the nature of the property: Property is reduced in volume, naturally damaged due to the inherent characteristics of the goods (for example: fragile, volatile, perishable goods, self-explosion, mold, leakage…).
  • Damage due to force majeure: Occurrence of objective, unpredictable and irreparable events, for example: natural disasters (floods, earthquakes, storms), wars, strikes (unless otherwise agreed).

Note:

This summary only states the main points, please refer to the contract and law for complete information.

Some cases may have special provisions on the obligations and rights of both parties.